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How 84bdt Handles Your Personal Information

This Privacy Policy explains exactly what data 84bdt collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse our lobby — and how we protect that data.

Account data protectedbKash, Nagad, Rocket payment info securedNo third-party sale of your dataData request supportedBangladesh-region context applied
84bdt How 84bdt Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency around your data are not afterthoughts at 84bdt — they shape how we build every account flow, from the moment you register to the moment a Rocket or bKash withdrawal clears. Here is how each core practice works in practice, not just in principle.

Encryption in Transit and at Rest

All data moving between your device and our servers travels over SSL. Stored account records — including wallet references for Nagad and bKash — are encrypted at the database level.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand navigation patterns. You can manage non-essential cookies through your browser settings at any time.

Data Retention Policy

Transaction records linked to your bKash, Nagad or Rocket payments are kept for the period required by applicable regulations. Once that period passes, we delete or anonymise the data.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion — subject to what your local law and eligible region permits.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you want to know what data we hold about your account, request a correction, or ask us to delete specific records, our support team handles privacy queries directly. You can reach us through live chat in the account dashboard, by email at our listed support address, or by raising a ticket through the Help section after you log in. Response times vary — we aim to acknowledge privacy requests within a working day and resolve them within the period your local law requires.

Team online

Live Chat

Open the chat widget from inside your account dashboard to raise a privacy query. Our team can pull up your data record while you wait.

Email Support

Send your data access or deletion request to our support email. Quote your registered mobile number so we can match your account quickly.

Help Ticket

Log in and use the Help section to submit a formal privacy ticket. This creates a reference number so you can track the status of your request.

Common Questions About Your Data on 84bdt

These are the questions we actually receive from account holders about how their information is handled — covering wallet data, cookies, account deletion, and how to contact us about your rights.

No. We never collect your bKash PIN, Nagad password, or Rocket mobile banking credentials. Those stay inside your wallet app. We only log the transaction reference number generated after a transfer clears.

We collect your name, mobile number, registered wallet identifier, and device information at signup. We also gather session and navigation data as you browse, which helps us improve account flows.

Log in, go to the Help section, and raise a privacy ticket. Quote your registered number. We will acknowledge your request and respond within the timeframe your local law requires.

Yes, subject to what local law and our regulatory obligations allow. Some transaction records linked to Rocket or bKash payments must be kept for a legally required period before deletion is possible.

We do not sell or rent your data. We share minimum necessary information with fraud-screening providers who operate under strict confidentiality terms. No advertising networks receive your personal data.

Session cookies keep your login active. Analytics cookies track page visits to improve navigation. Non-essential cookies can be turned off in your browser settings without affecting core account functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.